Volkswagen has announced that it is making the Car-Net Safe and Secure suite of connected and emergency services free for five years on cars built between the 2020 and 2023 model years. The news comes early after a carjacking incident containing an Atlas in the Chicago area.
Cat-Net Safe & Secure bundles a number of digital services, although what's included varies from model to model. Gasoline-powered cars benefit from automatic accident notification, emergency assistance, a stolen vehicle locator and anti-theft alert. Electric ID.4 gets automatic crash notification and emergency assistance. Emergency assistance can put the driver in touch with a Car-Net service center capable of providing the vehicle's location to emergency responders; Automatic crash notification provides a similar service if it detects an accident.
Various of the basis included in Car-Net are designed with possibility in mind. For example, the Remote Access Suite allows owners to interact with their vehicle via a smartphone; They can start and stop the engine, lock and unlock the doors and flash the lights, through the full list of features varies by model and year. They can also find out where the car is parked and create a report on the car's condition.
Drivers who own a compatible Volkswagen model manufactured between the 2020 and 2023 model years can get free access to the Car-Net safe and secure suite of services by creating a myVW account. Coverage will remain active for 5 years after the date of sale or June 1, 2023, whichever is later. For example, someone who bought a GTI in September 2020 and activated Car-Net Safe & Secure can benefit from the free services till June 1, 2028. However, the company notes that most 2020 Passat models are not equipped with Car-Net
The company expressed regret for the February 2023 carjacking incident involving a two-year-old child in Chicago.
"Volkswagen must do better for everyone who trusts our brand and for the law enforcement officers tasked with protecting our future," Rachel Zaluzek, the company's senior vice president of customer experience and brand marketing, said in a statement.
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